{"id":719,"date":"2021-01-06T20:56:16","date_gmt":"2021-01-06T20:56:16","guid":{"rendered":"https:\/\/iwk-group.com.cn\/?page_id=719"},"modified":"2022-06-20T09:11:10","modified_gmt":"2022-06-20T09:11:10","slug":"service","status":"publish","type":"page","link":"https:\/\/iwk-group.com.cn\/en\/service\/","title":{"rendered":"SERVICE"},"content":{"rendered":"
\nHOME<\/a><\/span><\/span><\/p>\n

Our understanding of service goes beyond the usual!<\/h2>\n

To keep our customers\u2019 plants in operation for a lifetime, we offer everything from pre-sales and ramp-up to what we call classic service, all with best-in-class engineering. More than 15% of our employees are exclusively involved in this area and are available to our customers in all phases of collaboration.<\/p>\n

We are able to maintain a classic service response time of 24 to 48 hours in all relevant markets \u2013 that\u2019s how we keep more than 10,000 IWK machine installations worldwide running around the clock.<\/p>\n

Find out more in our service brochure<\/a><\/p>\n<\/div>\n

\n
\n

\n\"\"<\/a><\/p>\n

TECHNOLOGIES<\/h3>\n

Conversions and upgrades
\nObsolescence management
\nFormat parts center<\/p>\n

\"\"<\/a><\/div>\n<\/div>\n

\n\"\"<\/a><\/p>\n

BUSINESS OPERATIONS<\/h3>\n

Maintenance contracts
\nField service and remote maintenance
\nSpare parts<\/p>\n

\"\"<\/a><\/div>\n<\/div>\n

\n\"\"<\/a><\/p>\n

PRODUCTIVITY<\/h3>\n

Training and support
\nProduction support
\nAudit<\/p>\n

\"\"<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Our understanding of service goes beyond the usual! To keep our customers\u2019 plants in operation for a lifetime, we offer everything from pre-sales and ramp-up to what we call classic service, all with best-in-class engineering. More than 15% of our employees are exclusively involved in this area and are available to our customers in all…<\/p>\n

Read More<\/a><\/div>\n","protected":false},"author":3,"featured_media":732,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-719","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nSERVICE - Innovative And Customized Manufacturing Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iwk-group.com.cn\/en\/service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SERVICE\" \/>\n<meta property=\"og:description\" content=\"Our understanding of service goes beyond the usual! To keep our customers\u2019 plants in operation for a lifetime, we offer everything from pre-sales and ramp-up to what we call classic service, all with best-in-class engineering. 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